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CRM
CRM

The CRM, Customer Relationship Management is a set of activities enabling companies to foster relationships with current and potential customers. It is important to place customer needs on the top of your list to better serve them and achieve customer loyalty. Our system is focused on 3 major areas:

Customer Relationship Management with clients, partners and providers. By relationship we mean any type of existing or potential communication process (via email, phone, text messages) between the company and its clients.

Direct Marketing and Promotional Campaigns. Organization and planning of email, text, and phone campaigns focused on clients selected on a specific criteria, in line with the company marketing strategy.

Automated Sale Force.It is possible to add sale support to small and medium companies in order to boost sales opportunities by relying on an architecture based on wireless PDA and/or PC connected to the internet.

 


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